At Elegant Clock Shop, we believe that timely delivery is essential to your shopping experience. Our goal is to ensure your beautiful clocks arrive safely and promptly so you can enjoy them in your home. Here’s everything you need to know about our shipping policy:

Shipping Options

We offer a straightforward shipping policy to make your purchase as seamless as possible. All orders over $34.99 qualify for free shipping! If your order total is below this threshold, a shipping fee of $7.99 will be applied at checkout. This ensures that you receive your orders without any surprise costs.

Processing Time

Once you place your order, our team works diligently to process it. Typically, we process orders within 1-3 business days. During busy periods, such as holidays or sales events, processing may take a bit longer, but we strive to keep you informed every step of the way. You’ll receive a confirmation email as soon as your order is processed and ready for shipment.

Shipping Time

After processing, shipping times may vary based on your location and the selected shipping method. Standard shipping typically takes between 5 to 10 business days. For expedited options, please reach out to us via email at [email protected], and we will provide available options to meet your needs.

Tracking Your Order

We understand that anticipation can be part of the excitement of receiving a new clock. Once your order has been shipped, we will provide a tracking number via email. This allows you to monitor your package’s journey and estimate its arrival time.

International Shipping

Currently, we only ship within the United States. We hope to expand our shipping options in the future to accommodate our international customers. Please stay tuned for updates regarding international shipping availability.

Damaged or Lost Items

In the unlikely event that your clock arrives damaged or if your package goes missing, please contact us immediately at [email protected]. We take such matters seriously and will work quickly to resolve any issues, ensuring that you are satisfied with your purchase.

Thank you for choosing Elegant Clock Shop! We look forward to bringing beautiful timepieces into your home.